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Along with the information and communication technology development, banking services provide the direct access to customers to get savings information and conduct financial transactions simply [...]

To face global competition, businesses need to anticipate challenges and stay competitive, both now and in the future.  As a strategic consideration in determining the next business plan, it is [...]

Talking about customer engagement, we need to know first about the meaning of customer engagement. What is customer engagement? Customer engagement is a business communication and interaction [...]

Digital platforms have continued to evolve over the past several years. Digital era makes people (also your customers) become more digital and work in a simple and flexible way. As consumer and [...]