Demo - Phintraco Technology

Phintraco Technology

Phintraco Tecnology is an Indonesian IT (Information Technology) solution and service company. It speciallizes in building, implementating and integrating customized enterprise IT solution for its clients.

Why Phintraco Technology

Certified Partners of leading world-class IT products; Avaya Platinum Partner, Verint Sole Distributor, Datacart Partner

Awarded as The Top Achievers for Contact Center Solution Application Sales in Indonesia

Certified ISO 9001 : 2015

Supported by +60 Avaya Certified personel

Awarded as The 2014 Frost & Sullivan Indonesia Contact Center Applications System Integrator of the Year

Branch : Surabaya, Semarang, Bandung, Yogyakarta, Medan

Awarded as The Avaya Innovative Partner of The Year 2014

Escalation procedure use help desk ticketing

Awarded as The Avaya Most Innovative Partner of The Year 2013

24-hour customer service

Awarded as the Avaya Customer Excellence Partner

Cross-industry experience, allowing it to offer customized industry-specific solution

Awarded as The Best Avaya Business Partner

Ability to offer affordable integrated technology solutions on account of multiple partnerships

Awarded as The Top Achievers for IP Telephony in Indonesia

Over 20 years experience providing contact center solution

Certified ISO 14001 : 2015

Certified ISO 27001 : 2013

Certified ISO 20000-1 : 2011

Words from Awesome Clients

Sonny Wohon

Division IT Manager

“Support dari PT Phintraco Technology member of Phintraco Group sangat luar biasa termasuk support routine maintenance Avaya PBX di PT Transocean Jakarta Office yang telah berlangsung lebih dari 7 th. Setiap request kami selalu ditanggapi dengan sesponsive dan dapat diselesaikan dengan timely manner. Phintraco memiliki sikap customer oriented salah satu contohnya ketika kita mengalami hardware failure unit segera direplacement dan dikirim dari Jakarta dan downtime bisa diminimalkan.“

Nina Novita

Head of Call Center

“Great team from Phintraco Technology member of Phintraco Group for excellent project accomplishment to install and upgrade system for our contact center system. This project has implemented in 4 different site ( Head Office Senayan, Puri Imperium, Menteng Prada and System at Ferman Center Serpong. Now all the system already running as expected and satisfied to our customer.”