Phintraco Technology, a Modern IT Infrastructure and Contact Center Solutions Provider Company

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July is a very special month for Phintraco Group because we will celebrate our 29th anniversary. For more than 28 years providing the best and innovative technology solutions for Indonesian companies, now Phintraco Group has 8 companies with different lines of business. 6 ICT companies, 1 securities company that provides Broker-Dealer services, and 1 property development company.

In this article, we would like to explain the detailed information and journey of one of the companies in Phintraco Group, namely Phintraco Technology. Phintraco Technology is a Modern IT Infrastructure, Contact Center, Token and Smart Card solutions provider company.

As a Modern IT Infrastructure, Contact Center, Token and Smart Card solutions provider company, Phintraco Technology was established in 2008. At first, it was established in 1991 as an Authorized Dealer of Panasonic Telecommunication products in Indonesia. Then, in 2008, all the hard work had really paid off. Phintraco Technology has successfully transformed into an ICT solutions provider company and become a partner of industry leaders including Avaya, Verint, Dell Technologies, OneSpan (Vasco), Thales (Gemalto), and more to ensure our customers are provided with the most comprehensive and competitive solutions.

In developing innovations, solutions, and exceptional services to its customers, all employees always implement Phintraco Group’s corporate cultures, we call it P O L I T E. P stands for Professionalism, O stands for Objective Oriented, L stands for Low Profile, I stands for Integrity, T stands for Teamwork, and E stands for Exceeding Customer Expectation.

These corporate cultures provide a guidance for employee performance, with the result that now Phintraco Technology is known as one of leading ICT solution providers in Indonesia that specializes in a Modern IT Infrastructure, Contact Center, Token and Smart Card solutions.

Until now, Phintraco Technology has achieved some biggest accomplishments and achievements; The Top Achievers for IP Telephony in Indonesia, The Best Avaya Business Partner, Avaya Most Innovative Partner of The Year (2013), Avaya Innovative Partner of The Year (2014), The Frost & Sullivan Indonesia Contact Center Applications System Integrator of the Year (2014), Enterprise Growth Partner of the Year (2019) from Avaya, and recently Phintraco Technology has named as Dell Technologies Titanium Partner, the highest tier of the Dell Technologies Partner Program.

In addition to some biggest accomplishments, Phintraco Technology also has 5 ISO certifications; ISO 9001:2015, ISO 14001:2015, ISO 27001:2013, ISO 20000-1:2011 dan OHSAS 18001:2007 — to ensure our credibility, and ensure that we always offer best products, solutions, and services.

In this very special month, we hope that Phintraco Technology will always achieve a sustainable success, especially in increasing digitalized process for Indonesian companies and delivering the best solutions to achieve customer success in the future by providing all spectrums of Modern IT Infrastructure, Contact Center, Token and Smart Card solutions and services.


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